Living Radiantly: Shipping Policy

This policy applies to orders within the United States and international destinations such as the European Union (EU), Australia, and New Zealand. By placing an order with Living Radiantly, you agree to the terms outlined below.

A. Shipping Cost

Standard Shipping: Free for most orders within the United States.
Expedited Shipping: Available for an additional charge if you require faster delivery.
International Shipping: Charges vary depending on the destination, weight, and shipping method chosen at checkout.

B. Transit, Handling & Order Cut-Off Time

Processing Time: Orders are processed within 1-3 business days.
Transit Time for U.S. Orders:
- Standard shipping: 3-10 business days.
- Expedited shipping: Available at checkout.
Transit Time for International Orders: 7-20 business days, depending on location and customs processing.
Order Cut-Off Time: 10:00 PM Pacific Standard Time.
Order Handling Time: 1-3 business days.

C. Delivery Terms

We use Standard Shipping for most orders. Expedited shipping is available for an additional charge.

D. Order Acceptance & Pricing

We reserve the right to refuse or cancel any order for any reason at any time.
You may be required to provide additional verifications before an order is accepted.
If fraudulent activity is suspected, we may cancel the order.
In case of pricing errors, we reserve the right to correct them, cancel the order, or contact you for further instructions.

E. What Happens After You Place an Order?

A confirmation email will be sent with your order number and receipt.
If you do not receive a confirmation email, check your spam folder or contact us at info@livingradiantly.com.

F. Order Tracking

Once your order ships, you will receive an email with a tracking number. If you haven't received a tracking number after 7 business days, contact us at info@livingradiantly.com.

G. Change of Address

If your order has not been processed, you can update your shipping address.
If your order has already shipped, reach out to the carrier for possible redirection.
We cannot change the delivery address once an order is in transit.

H. Cancellations

Orders can be canceled before they are dispatched. Once shipped, cancellations will not be accepted. Please refer to our Refund Policy for returns and exchanges.

I. Parcels Damaged in Transit

If your parcel arrives damaged, refuse the delivery and notify customer service immediately.
If you receive a damaged parcel while you were not present, contact refund@livingradiantly.com with photos of the damage.
Send clear photos of the damage within 48 hours for a replacement or refund.

J. Multiple Shipments

We strive to ship all items together. However, depending on availability, some items may arrive separately. Tracking details will be provided for each shipment.

K. International Shipping

Yes! We offer worldwide shipping. If you experience issues selecting your country at checkout, contact us for assistance. Shipping times vary based on location and customs processing.

For any shipping-related inquiries, please reach out to our support team:

📧 Email: info@livingradiantly.com

Thank you for shopping with Living Radiantly – Fashion That Lights Up Your Life